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Why telemedicine?

  • Group insurance is not available to companies with five or fewer employees or that are not incorporated
  • 68% of Canadians decide not to consult a physician because the process can involve long waiting times
  • 4.5 million Canadians don’t have a family physician
  • 40,000 Canadians wait in emergency rooms between 4 and 24 hours simply to refill their prescriptions
  • 500,000 Canadiens miss work every week due to mental health issues

Benefits for entrepreneurs

  • Savings in time and travel
  • Possibility to include your spouse and dependents 26 years old or younger living at your address
  • Unlimited consultations, 24 hours a day, 7 days a week
  • Lower absenteeism for employers (Canadians miss an average of 9.3 days of work each year)
  • Turnkey service, tools and documents for employees

Waiting time for an in-person medical consultation: 1 to 3 days

Making the appointment and waiting

Travel to the appointment

Registration and waiting room

Medical consultation

Travel home

Waiting time for a telemedicine consultation: less than 2 hours

Launch the Akira application

Request an online consultation

Initial medical conversation

Virtual waiting room (fast)

Medical consultation

What will be included in the telemedicine service?

General medical advice

As a member, you can use the telemedicine service for questions related to health from anywhere in Canada whenever you need to.

Prescriptions and refills

Get new prescriptions and refills. Following the consultation by text or video, nurse-practitioners or physicians send the prescription required directly to your pharmacy.

Referrals to specialists

For healthcare that cannot be provided virtually or requires the intervention of a specialist, clinicians can refer you to cardiologists, neurologists, urologists, and more.

Requests for lab tests and medical imaging

Requests for lab tests (blood and urine samples) are sent by email to patients so they can go to a laboratory or imaging centre.

Medical diagnoses

Excellent news: 80% to 85% of telemedicine medical consultations are resolved online, directly in the Akira application, without in-person follow-up being necessary.

Mental health

All our clinicians have training in mental health support services, including for anxiety and depression. See the section on mental health for more details on the full range of our services.

Eligibility criteria

  • Accessible to all entrepreneurs (issuing from diversity or not)

  • Have a Québec enterprise number (NEQ) without regard to legal form (incorporated, non-profit, cooperative, self-employed worker, etc.)

  • 7,50$ + taxes per month per employee for businesses with 10 or less employees (payable for the entire year at time of subscription)

  • 5,50$ + taxes per month per employee for businesses with 11 or more employees (payable for the entire year at time of subscription)

  • With the head office in Québec

Procedures for subscribing to the telemedicine service

1. Fill out the membership form below

2. Sending contracts and signature

3. Payment of the annual invoice

4. Sending the file to TELUS Health

5. Activation of service about one week later

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